Privacy Policy

This Privacy Policy explains how Poser Digital Sàrl ("we", "us", "our") collects, uses, shares, and protects your personal data. We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP).1. Data CollectionWe collect personal data in the following ways:When you fill out our contact form, we collect your name, email address, and any information you include in your message.
When we provide community management services on Discord, we may collect your Discord username, messages, and other data you share in the communities we manage.
We may also collect data about your use of our services, such as usage statistics.2. Lawful Basis for ProcessingWe process your personal data in accordance with the principles of the General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP). Our lawful bases for processing include:Consent: We may process your data if you have given us explicit consent to use your personal information for a specific purpose.
Contract: We may process your data when it is necessary for the performance of a contract to which you are a party or in order to take steps at your request before entering into such a contract.
Legal Obligation: We may process your data when it is necessary for compliance with a legal obligation to which we are subject.
Legitimate Interests: We may process your data when it is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.We will always inform you of the lawful basis on which we are processing your data at the time of collection.3. Use of DataWe use your personal data for the following purposes:To provide and improve our services.
To respond to your inquiries and provide customer support.
To comply with legal obligations and protect our rights.4. Automated Decision-Making and ProfilingWe may use automated decision-making and/or profiling in the course of providing our services. Automated decision-making refers to a decision which is taken solely on the basis of automated processing of your personal data. This means processing using, for example, software code or an algorithm, which does not involve human intervention. Profiling means automated processing of personal data to evaluate certain things about an individual, in particular to analyze or predict aspects concerning that individual's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.We will not make any automated decisions about you that would significantly affect you, unless such a decision is necessary as part of a contract we have with you, we have your consent, or we are permitted by law to use such technology. Where we use automated decision-making and/or profiling, we will provide you with clear information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.5. Data SharingWe do not share your personal data with any third parties, except as necessary to provide our services or as required by law. This includes sharing data with Discord and Google Drive, which are compliant with the General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP).6. Data StorageYour personal data is stored securely on Google Drive, which is compliant with the General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP). We only keep your data for as long as necessary to fulfill the purposes for which it was collected, or for a legally required period.7. Data Breach NotificationIn the unlikely event that your personal data is compromised due to a breach of security, we will promptly notify you in compliance with applicable law. If we become aware of a breach of our security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to your personal data, we will promptly assess the risk to people’s rights and freedoms and if appropriate report this breach to the relevant supervisory authority and to you.8. International Data TransfersYour personal data may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. Specifically, our servers and our third-party service providers, including Google Drive, may be located in various countries around the world. This means that when we collect your personal data, we may process it in any of these countries.However, we have taken appropriate safeguards to require that your personal data will remain protected in accordance with this Privacy Policy, the General Data Protection Regulation (GDPR), and the Swiss Federal Act on Data Protection (FADP). These include implementing the European Commission's Standard Contractual Clauses for transfers of personal data between our group companies and our third-party service providers, which require all such recipients to protect personal data that they process from the EEA or Switzerland in accordance with European data protection laws and the Swiss Federal Data Protection Act.9. Your RightsUnder the General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP), you have the following rights:The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.If you wish to exercise any of these rights, please contact us.If you have any concerns or complaints about how we handle your personal data, we encourage you to contact us to resolve the issue. However, you have the right to lodge a complaint with a supervisory authority responsible for data protection. If you are located in the European Union or the European Economic Area, you may do so in the EU member state of your habitual residence, your place of work, or the place of the alleged infringement. If you are located in Switzerland, you may lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC). If you are located outside of the European Union or Switzerland, you may have rights under privacy laws in the jurisdiction where you live.10. Changes to This Privacy PolicyWe may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.11. Data Protection OfficerWe have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection strategy and its implementation to ensure compliance with the General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP). If you have any questions about our data processing practices or this Privacy Policy, or if you wish to make a complaint or exercise your rights under the GDPR or FADP, you can contact our DPO at dpo@poser.digital.

GDPR and FADP Compliance Disclaimer

By submitting this contact form, you acknowledge and accept that we will be storing and processing your personal data as described in this disclaimer and in accordance with our Privacy Policy.Data Collection: We collect the following personal data through this contact form: your name, your email address, and any information you include in your message.Purpose: We use this information to respond to your inquiries, provide customer support, and improve our services.Data Sharing: We do not share your personal data with any third parties, except as necessary to provide our services or as required by law.Data Storage: Your personal data will be stored securely and will only be kept for as long as necessary to fulfill the purposes for which it was collected, or for a legally required period.Your Rights: Under the General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP), you have the right to access, rectify, delete, or restrict processing of your personal data. You also have the right to object to processing and the right to data portability. If you wish to exercise these rights, please contact us.Consent: By clicking "Submit," you consent to our use of your personal data as described above. If you are under 16, you must have your parent or guardian's consent to submit your personal data.Please read our Privacy Policy for more information about how we handle your personal data.